Shipping Policy
Shipping Policy
At FMTY, we strive to ensure that your orders reach you quickly and efficiently. Please read our shipping policy for detailed information about how we handle shipping and delivery.
Order Processing
• Processing Time: Orders are typically processed within 2-4 business days. You will receive a notification once your order has been shipped.
• Delivery Timeline: Expect your order to arrive within 2-10 business days after processing. Please note that delivery may be delayed during peak seasons, public holidays, or other unavoidable circumstances.
Shipping Address Accuracy
It is important to provide a correct and complete shipping address at checkout. Inaccurate or incomplete addresses may result in delays or non-delivery of your order, for which FMTY cannot be held responsible. If an error is noticed immediately after placing an order, please contact us as soon as possible so we can assist you in updating the details.
Lost or Damaged Packages
If your order is lost or arrives damaged during transit, please contact us immediately with your order details via:
• Instagram DM: @shopfmty
• Email: hello@shopfmty.com
We will coordinate with the shipping carrier to resolve the issue and ensure a solution as quickly as possible.
Shipping Methods & Rates
• Shipping charges will be displayed at checkout based on your location and the size of your order.
• We partner with trusted courier services, including Delhivery and Blue Dart, to ensure secure and timely delivery.
International Shipping
• Currently, we only ship within India.
• If you wish to place an international order, please reach out to us before making a purchase.
Refund Policy
All sales are final. Once your purchase is completed, it is considered non-returnable and non-exchangeable under all circumstances.
Contact Us
For any questions, concerns, or updates to your order, reach out to us via:
• Instagram DM: @shopfmty
• Email: hello@shopfmty.com
Thank you for shopping with FMTY! We’re here to provide you the best shopping experience.